Privacy Policy — puss88

1. Data Controller

puss88, the operator of the platform accessible at puss88.net, is the data controller responsible for your personal data collected through the Platform. As data controller, puss88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection legislation, including the Personal Data Protection Act 2010 (Malaysia) (the "PDPA").

References to "puss88", "we", "us", or "our" in this Privacy Policy refer to the puss88 platform operator. References to "you" or "your" refer to any individual whose personal data we process, including registered Players and visitors to puss88.net.

2. Data We Collect

puss88 collects the following categories of personal data from Players and platform visitors:

2.1 Identity Data

• Full legal name as it appears on your Malaysian MyKad or passport;
• Date of birth and age verification documents;
• Malaysian National Identity Card (MyKad) number or passport number;
• Nationality and country of residence.

2.2 Contact Data

• Email address registered to your puss88 Account;
• Malaysian mobile phone number;
• Residential address (required for KYC verification).

2.3 Financial Data

• Payment method details (e-wallet account identifiers, bank account numbers, FPX reference data) used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal requests, and processing timestamps;
• Account balance history.

2.4 Technical Data

• IP address and geolocation data at the time of login and transaction;
• Device identifiers, browser type and version, operating system;
• Session duration, pages visited, and navigation patterns within the puss88 Platform.

2.5 Behavioural and Gaming Data

• Betting history, game play records, and wagering patterns;
• Bonus uptake and promotion interaction history;
• Responsible gaming tool usage, including any self-imposed limits or exclusions.

2.6 Communications Data

• Records of communications between you and puss88 support, including live chat transcripts, email correspondence, and any documents submitted during support interactions.

3. How We Collect Data

puss88 collects your personal data through the following means:

• Direct interactions: Data you provide when registering your puss88 Account, completing KYC verification, making deposits or withdrawals, contacting support, or using responsible gaming tools;
• Automated technologies: Cookies, web beacons, and server logs that collect technical and behavioural data as you navigate the puss88 Platform;
• Third-party payment processors: Transaction confirmation data returned by payment gateway providers including Touch 'n Go eWallet, Boost, DuitNow, FPX, Maybank2u, CIMB Clicks, and Public Bank Online when you deposit or withdraw funds;
• Identity verification providers: Data returned by third-party KYC and age verification services engaged by puss88 to verify your identity and age.

4. Purpose of Processing

puss88 processes your personal data for the following purposes:

• Account creation and management: To register, maintain, and administer your puss88 Account;
• Identity and age verification: To verify that you are 21 years of age or older and that your identity matches your registered Account details, as required under our operating obligations;
• Payment processing: To process deposits and withdrawals via your chosen Malaysian payment channel and to maintain accurate financial records;
• Service delivery: To provide access to sports betting, live casino, slots, and all other puss88 gaming services;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform;
• Responsible gaming: To monitor betting patterns, enforce player-imposed limits, and identify signs of problematic gaming behaviour;
• Customer support: To respond to your enquiries and resolve disputes;
• Legal and regulatory compliance: To comply with applicable laws, regulations, and requests from competent authorities;
• Platform improvement: To analyse Platform usage patterns and improve the puss88 user experience.

5. Legal Basis for Processing

puss88 processes your personal data on the following legal grounds under the PDPA:

• Consent: Where you have provided explicit consent at registration or at the time of a specific data collection activity;
• Contractual necessity: Where processing is necessary to perform our obligations under the puss88 Terms and Conditions to which you are a party, including account management, payment processing, and service delivery;
• Legal obligation: Where processing is required to comply with applicable Malaysian law or regulatory requirements, including anti-money laundering obligations and PDPA compliance;
• Legitimate interests: Where processing is necessary for puss88's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided that such interests are not overridden by your rights and interests.

6. Data Sharing and Disclosure

6.1 Service Providers. puss88 shares personal data with third-party service providers who process data on our behalf and under our instruction, including payment processors, KYC verification providers, cloud hosting providers, and customer support platform operators. All such providers are contractually bound to process your data only as instructed by puss88 and to maintain appropriate security standards.

6.2 Regulatory and Legal Disclosure. puss88 may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable Malaysian law, a court order, or a legitimate request from a competent authority. We will notify you of such disclosure where permitted by law.

6.3 No Sale of Data. puss88 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your personal data is not shared with advertisers or data brokers.

6.4 Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of puss88's business assets, personal data held by puss88 may be transferred to the acquiring entity, subject to the same privacy protections as described in this policy. You will be notified of any such transfer.

7. International Data Transfers

Some of puss88's service providers operate outside Malaysia. Where personal data is transferred outside Malaysia, puss88 takes all reasonable steps to ensure that the transfer is conducted in accordance with Section 129 of the PDPA, including ensuring that the receiving jurisdiction provides an adequate level of data protection or that appropriate contractual safeguards are in place.

By using the puss88 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Malaysia in connection with the services described in this policy.

8. Data Retention

puss88 retains your personal data for as long as your Account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specifically:

• Account and identity data is retained for a minimum of seven (7) years following Account closure, in accordance with applicable anti-money laundering record-keeping obligations;
• Financial transaction data is retained for a minimum of seven (7) years from the date of the transaction;
• Communications data is retained for a period of three (3) years from the date of the communication unless a longer retention period is required for dispute resolution or legal proceedings;
• Technical and behavioural data is retained for a period of two (2) years from the date of collection unless required for longer for security or fraud prevention purposes.

Upon expiry of the applicable retention period, puss88 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9. Cookies and Tracking Technologies

puss88 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Strictly necessary cookies: Required for the operation of the Platform, including session management and authentication. These cookies cannot be disabled without affecting core Platform functionality;
• Functional cookies: Used to remember your preferences, such as language and display settings, to provide a personalised experience;
• Analytics cookies: Used to collect aggregated, anonymised data about Platform usage patterns to help us improve the puss88 experience. No personally identifiable information is included in analytics data.

You may control cookie settings through your browser. Disabling non-essential cookies will not prevent you from accessing the core functions of your puss88 Account. Note that disabling strictly necessary cookies may impair Platform functionality.

10. Your Data Subject Rights

Under the PDPA and applicable data protection law, you have the following rights in relation to your personal data held by puss88:

• Right of Access: You have the right to request a copy of the personal data puss88 holds about you;
• Right of Correction: You have the right to request correction of any inaccurate or incomplete personal data held about you;
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal;
• Right to Cease Processing: In certain circumstances, you have the right to request that puss88 cease processing your personal data or to limit the purposes for which it is processed;
• Right to Complain: You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe that puss88 has processed your personal data in breach of the PDPA.

To exercise any of the above rights, please contact puss88 at [email protected]. We will respond to all verified data subject requests within 21 days of receipt.

11. Children's Privacy

The puss88 Platform is strictly intended for individuals aged 21 years and above. puss88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete such data and to close the associated Account.

12. Security Measures

puss88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and puss88 servers;
• Encryption of sensitive data at rest, including financial and identity data;
• Role-based access controls limiting staff access to personal data to those with a legitimate business need;
• Regular security audits and penetration testing of the Platform infrastructure;
• Incident response procedures for the detection, investigation, and notification of data security breaches.

Notwithstanding these measures, no method of electronic transmission or storage is entirely secure. puss88 cannot guarantee the absolute security of your personal data, and you provide data to us at your own risk. You should take steps to protect your puss88 Account credentials and report any suspected security breach to us immediately.

13. Changes to This Privacy Policy

puss88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. Material changes will be communicated to registered Players via email to the address registered on the Account, or through a prominent notice on the puss88 Platform, at least 14 days before the change takes effect.

Your continued use of the puss88 Platform following notification of a change to this Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with the updated policy, you should close your Account before the revised policy takes effect.

14. Contact and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or puss88's data practices, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the puss88 Platform
• FAQ: Visit our FAQ page for general account and privacy queries

If you are not satisfied with our response to your privacy complaint, you have the right to lodge a formal complaint with the Personal Data Protection Commissioner of Malaysia, whose contact details are available on the official Malaysian government portal.